SKU:
ISDIN ISDINCEUTICS Glicoisdin® 8 Soft Facial Cream
ISDIN ISDINCEUTICS Glicoisdin® 8 Soft Facial Cream
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An exfoliating facial cream formulated with 3.2% free glycolic acid to support skin surface renewal. Helps smooth the appearance of fine lines and improves overall skin texture. Enriched with borage oil to enhance elasticity and hydration. Recommended for dry skin types.
Shipping & Delivery
Shipping & Delivery
ORDER PROCESSING
Orders are processed Monday through Friday, excluding
public holidays. Most orders are processed within
1-2 business days of purchase confirmation.
You will receive a shipping confirmation email with
tracking number(s) once your order has been dispatched.
SHIPPING OPTIONS — UNITED STATES
Free standard shipping is available on all U.S. orders.
| Service | Delivery Time |
| U.S. Postal Service | UPS | 3-5 Days* |
SHIPPING ORIGIN
Orders are fulfilled and shipped from distribution
centers located within the United States.
TRACKING
Once your order ships, you will receive an email with
your tracking number. You can track your order at any
time via our Track Order page or directly on the
carrier's website (USPS, UPS).
DELIVERY DELAYS
While we aim to meet all estimated delivery windows,
delays may occasionally occur due to:
- High order volume during peak seasons
- Carrier delays outside our control
- Incomplete or incorrect shipping address
- Payment verification requirements
If your order has not arrived within 10 business days
of the estimated delivery date, please contact us at
info@velvetsource.com and we will investigate promptly.
INCORRECT ADDRESS
Please ensure your shipping address is correct at
checkout. We are not responsible for orders delivered
to an incorrectly provided address. If you notice an
error after placing your order, contact us immediately
at info@velvetsource.com — we will do our best to
update it before dispatch.
MISSING OR LOST PACKAGES
If your tracking shows delivered but you have not
received your package, please contact us within 5
business days of the marked delivery date. We will
work with the carrier to resolve the issue.
Questions? Contact us at info@velvetsource.com or
call +14708099045.
Ingredients
Ingredients
How to Use
How to Use
Product Videos
Exclusive Video Reviews
FAQ
Are the products new and in their original packaging?
Are the products new and in their original packaging?
Yes, absolutely. Every item we sell is brand new, unopened, and ships in its original manufacturer packaging to ensure maximum quality and freshness.
How can I track my order once it has shipped?
How can I track my order once it has shipped?
As soon as your order is dispatched, you will receive a shipping confirmation email containing a tracking link. You can use this link to monitor your package's journey directly to your door in real-time.
Is my payment and personal information secure?
Is my payment and personal information secure?
We take your privacy and security very seriously. Our store uses industry-standard SSL encryption to protect your personal and financial data. All payments are processed through secure, globally recognized payment gateways.
What should I do if my item arrives damaged or incorrect?
What should I do if my item arrives damaged or incorrect?
We carefully inspect and pack every order, but if your item arrives damaged or isn't exactly what you ordered, please contact our support team immediately. We will gladly arrange a prompt replacement or a refund to make things right.
What delivery options do you offer?
What delivery options do you offer?
All our delivery options can be found on our Delivery Information page.
What happens if I am not at home to accept my delivery?
What happens if I am not at home to accept my delivery?
Don’t worry, if your order cannot fit through/in the mailbox or requires a signature. You should receive a delivery note directly from the carrier.
This note will let you know where your package is and how you can collect it.
How long will it take for my order to be delivered?
How long will it take for my order to be delivered?
Orders are typically shipped within 48 hours. We use fast delivery, which takes 3-5 days.
What is your returns policy?
What is your returns policy?
Please refer to our returns policy page for more information.
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